Your chats are nobody's business but yours.
You're handing me screenshots of real conversations, including messages from someone who never signed up for this. I don't take that lightly. So I'm not going to bury what happens to them under ten pages of legalese. Here's all of it.
The screenshots
I read them to coach you. That's the whole job. I don't sell them, I don't pass them to advertisers, and I will never train an AI on your private chats. I keep a screenshot while I'm coaching you on it, and you can delete it whenever you want. The goal is the lesson from the conversation, not a copy of your DMs. To generate your read, your conversation is processed by my AI provider, Anthropic, who processes it only to coach you and never trains their models on it.
What actually sticks around
Your email. The context you give me: what you're after, which app, who you're into. The conversations you send, and my coaching back, so your history is here when you return. Plus the basics any app needs: your rough location from your IP, how you found me, and payment info handled by Stripe, so I never see your full card. I don't build a profile to sell, and I never follow you around the web with your conversations.
Ads, and how you found me
Your conversations and screenshots are never shared with advertisers. But like most sites, I use standard ad measurement: when you arrive from an ad or sign up, I share limited identifiers (a hashed version of your email and basic device info) with ad platforms like Google, Meta, and Reddit so I can tell which ads actually work. Under California law that counts as "sharing." You can turn it off any time on the Do Not Sell or Share page, and I honor the Global Privacy Control browser signal automatically. In the EU and UK, none of this happens unless you say yes first.
Sensitive stuff
Your conversations and the context you give me (like who you're into) can be sensitive. I treat it that way: I use it only to coach you, I never sell it, and I never use it for ads. One thing to be clear on, since people sometimes share heavy things in these chats: Hank is a dating coach, not a medical or mental-health service. If something heavy comes up, please also talk to a real professional. In a crisis, contact 988 or 911 in the US, or your local emergency number.
Want it gone? It's gone.
One tap on your account page wipes your conversations, coaching, quiz answers, uploaded images, and usage history from the live app. No emailing support, no three-business-day wait. One honest caveat: like any real service, we run encrypted backups, and a deleted item can sit in those backups until they roll over (within 30 days) before it's gone everywhere.
Things I will never do
Sell the contents of your conversations. Train on your uploads. Or coach you toward anything coercive, dishonest, or aimed at someone who already said no. I'm on your side, and that includes keeping you on the right side of the line.
International users (UK, EU, Australia)
If you're outside the US, you have the same rights, spelled out by your laws. Under GDPR (EU), UK-GDPR, and the Australian Privacy Act, you can access your data, get a copy of it, and delete it. Our legal bases: running the coaching service you asked for (performance of a contract and our legitimate interest in operating it), and your consent for any marketing or analytics cookies, which we only load for EU/UK visitors after you say yes. We keep your account info and conversations only while your account is active, and deleted data clears from live systems immediately and from encrypted backups within 30 days. To access, export, or delete your data, email hank@messagehank.com and we'll handle it.
One rule
You've got to be 18 or older. No exceptions.
Got a question?
Ask me: hank@messagehank.com.
That's how Hankhandles your data today. I'll update this as the product changes, and I'll keep it in words a human can actually read.